Privacy Policy

1. Introduction

Welcome to CityPulse Events ("we," "us," "our," or "CityPulse"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citypulseevents.com (the "Website").

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website.

2. Information We Collect

We collect information about you in various ways when you use our Website. The information we collect helps us provide and improve our services, communicate with you, and deliver a better user experience.

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our Website
• Subscribe to our newsletter or mailing list
• Contact us through our contact forms or email
• Participate in surveys, contests, or promotions
• Post comments or reviews on our Website
• Request customer support or technical assistance

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Username and password for your account
• Demographic information (age, gender, location)
• Preferences and interests related to events
• Payment information (if applicable for any premium services)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing actions, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Device type (computer, mobile phone, tablet)
• Pages visited and links clicked
• Time and date of visits
• Referring website addresses
• Search queries used to find our Website

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience, understand how you use our Website, and deliver personalized content and advertisements.

Types of cookies we use include:

• Essential Cookies: Necessary for the Website to function properly
• Analytics Cookies: Help us understand how visitors interact with our Website
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Website and services
• Improving, personalizing, and expanding our Website and services
• Understanding and analyzing how you use our Website
• Developing new features, products, and services
• Communicating with you about events, updates, and promotions
• Sending you newsletters and marketing communications (with your consent)
• Processing your transactions and managing your account
• Responding to your inquiries and providing customer support
• Detecting and preventing fraud, abuse, and security incidents
• Complying with legal obligations and enforcing our terms and policies
• Conducting research and analysis to improve our services
• Delivering targeted advertisements based on your interests

4. Third-Party Advertising and Analytics

We work with third-party advertising networks and analytics providers to display advertisements on our Website and analyze user behavior. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your online activities over time and across different websites.

4.1 Google AdSense

We use Google AdSense to display advertisements on our Website. Google AdSense uses cookies to serve ads based on your prior visits to our Website and other websites on the Internet. You can opt out of personalized advertising by visiting Google's Ads Settings at www.google.com/settings/ads.

4.2 Affiliate Programs

We participate in affiliate marketing programs, which means we may earn commissions on purchases made through links on our Website. When you click on an affiliate link, the third-party merchant may collect information about your visit and purchase. We do not control these third parties' privacy practices.

4.3 Analytics Services

We may use third-party analytics services, such as Google Analytics, to help us understand how users interact with our Website. These services collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to our Website.

5. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service
• With Advertising Partners: We share information with advertising networks to display relevant ads and measure ad campaign effectiveness
• With Affiliate Partners: When you click on affiliate links, we may share limited information with our affiliate partners to track referrals and commissions
• For Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• For Legal Purposes: We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety
• With Your Consent: We may share information with third parties when you give us explicit consent to do so
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot be used to identify you

We do not sell your personal information to third parties. However, as an event aggregator with advertising and affiliate programs, we may receive compensation when you interact with certain links or content on our Website.

6. Third-Party Websites and Links

Our Website contains links to third-party websites, including event organizers, ticketing platforms, and advertisers. When you click on these links, you will be redirected to external websites that have their own privacy policies and terms of service.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any website you visit. The inclusion of any link does not imply our endorsement of the linked website or its content.

Please note that when you leave our Website and visit a third-party site, information you provide to that site is governed by that site's privacy policy, not ours.

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure servers and databases with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data security and privacy practices
• Password protection and authentication requirements

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials and should not share your password with anyone.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The length of time you have an account with us
• Whether we have a legal obligation to retain the information
• Whether retention is advisable in light of our legal position
• The purpose for which we collected the information

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Data Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to the processing of your personal information
• Restriction: The right to request restriction of processing your personal information
• Withdraw Consent: The right to withdraw consent for processing where we rely on consent

To exercise any of these rights, please reach out to us via our Contact Page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that we may need to verify your identity before processing your request.

You also have the right to opt out of receiving marketing communications from us. You can unsubscribe from our newsletters by clicking the "unsubscribe" link in any email we send you or by contacting us directly.

10. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately via our Contact Page so that we can take appropriate action.

11. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. By using our Website, you consent to this transfer and processing.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please reach out to us via our Contact Page with the subject "California Privacy Rights Request."

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights under the GDPR.

14. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Website does not currently respond to Do Not Track signals or similar mechanisms.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry within a reasonable timeframe.